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Emergency Orthodontic Care In Anderson & Easley, SC

Home » Other Treatments » Emergency Orthodontic Care

True orthodontic emergencies are rare, but when they occur we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem you can’t take care of yourself. We’ll be able to schedule an appointment to resolve the problem.

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

Common Orthodontic Issues

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Aspirin, Ibuprofen (Motrin, Advil), and Naproxen Sodium (Naprosyn, Anaprox) actually slow tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Headgear

Sometimes discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow (metal piece) is bent, please call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you get in the prescribed number of hours.

Loose Appliance

If your appliance is poking you, place wax on the offending part.

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Loose Wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position, and covering the end with wax doesn’t help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If the end of the wire is still sharp place wax on it.

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

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Get Started Today!

The first step toward achieving a beautiful, healthy smile is to schedule an appointment for a free consultation. At the initial consultation, we will sit down with you one-on-one and create an individualized treatment plan for you to design a smile you are proud to show off.

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Patient Reviews

Our 5-Star Experience

Connie R.
Great people to work with! The process is smooth and they are able to accommodate preferences. Their online form makes it easy to adjust payment preferences and sign a contract, etc.. The online contract and payment system is fairly simple to use however, it is optimized for use on a laptop, which is what I would recommend for filling out the form. My kids have had a great experience with them. My daughter has completed phase both phases of braces and my son completed phase one. The only reason we won’t continue with them for my son’s phase 2 is because we moved to NC. We’ve been delighted to work with this group.
Response from the owner:Thank you so much, Connie! We are so happy to hear when our patients and their families have a great experience with us! We can't wait to see how your daughter's smile continues to transform, and we're excited to get started with your son's journey!
Uncommon Favor M.
The best experience I’ve had in a long time! I say that because I was diagnosed with colon cancer on Wednesday March 13, 2025. My world was changed as I knew it. I had braces but had to stop my visits due to surgery and chemotherapy treatments. I saw horrific stories where patients lost not only their hair, but their teeth. That was not my story. Dr. McInnis said “I treat all my patients like family.” Monday, I became a family member. I was nervous, scared, and afraid of what the outcome would be. Or the damage my chemotherapy had done. There was none. I was even afraid of my nausea that comes and goes. I got a little weak while there, but they made me feel that it was a “safe space” to have my moment. That was what I was looking for, and received. To be honest, before I arrived I thought about finding another location that would be closer. After my experience, the warm welcome, the care, and most importantly the ambiance inside did it! I knew that was the place I needed to be. Going through chemotherapy as a cancer patient is hard enough. Then I suffered a heart attack twice in April 2026. The last thing I needed was stress about my smile. As a Pastor, I’m in front of people often. This was another weight lifted off of my shoulders. A huge THANK YOU to the staff for being so amazing. You never know what someone is going through until you hear their voice. I’m grateful for each of you while I walk out my journey.
Response from the owner:Thank you so much for your deeply kind words and for taking the time to share your experience with us. Our absolute priority is to provide a warm, welcoming, and safe environment where every individual feels fully supported, cared for, and heard. We are incredibly grateful for your trust in our team and are honored to be a part of your journey. Your support means the world to all of us, and we look forward to continuing to provide you with the highest level of care.
April C.
What a wonderful experience we had getting started with my kids braces!!! Dr David McInnis and his team were amazing and my kids felt at ease!! From the minute we walked in the door, his Treatment Coordinator Sarah made us feel right at home!! My kids names were highlighted on a Welcome board which instantly made them feel special!! She gave us a grand tour of the office that made us feel right at home!!! We then met Kristin who was both amazingly professional and incredibly kind! She helped both of my children feel at home while she and Sarah took their x-rays and photos! Dr McInnis then gave us a his consultation as to what he felt our children needed. He was fantastic! He gave us a clear explanation of what he thought they needed and answered all of our questions. We felt so comfortable we decided to go ahead with our treatment! Kristin escorted us to the treatment area and she and Dr McInnis put the braces on to my children's excitement!! After they were done, they treated the kids to plenty of goodies to help take care of their braces and special treats for themselves as well! Best Surprise for the kids was Dipping Dots as they left with their new braces!! Yum!! But that's not all, our youngest child was pleased to find out that she is now a member of Dr McInnis's rookie team!!! She gets special prizes each time they go!! She can't wait for her siblings next appointment and for Dr McInnis to put braces on her one day!!! What a special office!! We look forward to a relationship with them for years to come!! They are not the most convenient office to our house, but man was it worth the drive!!! As a dental professional myself, I have high expectations for an orthodontist!! Dr David McInnis and his team, specifically Sarah and Kristin, knocked it out of the park!!! We couldn't be more thrilled with their office and would highly recommend them!!!
Response from the owner:Thank you for recognizing the dedication of our wonderful team. We always aim to provide clear explanations and top-tier service. Your positive review is greatly appreciated!
Vignette S.
Love, love, love Dr. McInnis!!! My daughter had severe overcrowding and a terrible under bite. I was worried about having to have teeth extracted or possibly oral surgery of some sort, but at her consultation Dr. McInnis was very confident that none of that would be necessary. Fast forward almost 2 ½ years, she got her braces off today and has the straightest, most beautiful smile. She is so excited and proud of her new smile. We are thrilled with the work Dr. McInnis has done. He definitely is top notch in his profession! I highly recommend going to see him for all your orthodontic needs. 💜
Response from the owner:Thank you so much for your very kind review! It was our absolute pleasure treating your daughter! We are so pleased that you are happy! 😁
ninaa
The best Orthodontics Office, they truly care about what you want and need for your teeth. Personally, Daisy made getting the braces off the most smoothest and easiest process. I struggle with getting molds and it was a breeze was her. Overall, the staff and environment is all amazing !
Response from the owner:Thank you for your review! Daisy is the BEST! We have loved you being our patient! 😊
Isabella C.
The staff and the atmosphere is amazing . Very welcoming , friendly and very nice place . First time walking in , I just knew this is where I wanted to start my journey . Went in for consultation and the next day , my braces journey began . Highly recommend to anyone .
Response from the owner:Thank you so much for your kind words! We're honored that you chose us to begin your braces journey. It means a lot to hear that our team and atmosphere made you feel welcomed and comfortable from your very first visit. We're excited to be part of your smile transformation and truly appreciate your recommendation. We look forward to seeing your progress and helping you achieve the smile you've always wanted!
Grace-Ann W.
I can’t recommend Lanford McInnis enough! The entire team is friendly, professional, and always makes me feel comfortable during appointments. They genuinely care about their patients and take the time to explain everything. My smile has improved so much, and I’m grateful for the excellent care I’ve received. Thank you for making every visit a great experience!
Response from the owner:Thank you so much for your kind words Grace Ann!! You have been a joy to get to know and we are so thrilled for you and your new smile!! 😁
Tekima J.
Transferred as a pt from Houston, TX and was the best decision ever. Highly recommend. Amazing staff. Going to miss them. I love my smile.
Response from the owner:😍 Thank you so much for your kind referral! We loved treating you! 😁
Christopher O.
Had a very wonderful experience here! Both of my kids have had their braces from Dr. McInnis! The staff is friendly and will always have a smile!
Response from the owner:😁 Thank you so much for your kind review! We appreciate it so much and are thankful that you trusted us with your children's care!
MaKayla H.
Best experience here! Everyone is super nice and I am highly satisfied with the outcome!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. Our team works hard to provide excellent service, and it's wonderful to know that you were highly satisfied with the outcome. We truly appreciate your support and look forward to seeing you again! 😊
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Our Locations

Come Visit Us

We have convenient locations near you, so come visit us to get started! We can’t wait to meet you and your family soon!

Locations

EASLEY

  • 411 S. Pendleton St. Easley, SC 29640

ANDERSON

  • 2315 N. Main St. #120 Anderson, SC 29621

Phone

  • (864) 859-1676

Contact Hours

Monday 8:00am – 5:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 5:00pm

EASLEY

ANDERSON

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  • Easley Orthodontic Services Overview
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